Privacy Policy

Stonebridge Wellness Ltd · Last updated: 21 July 2026

Effective date: 21 July 2026. This policy applies to the website anklessrearthao.world operated by Stonebridge Wellness Ltd.

1. Who we are

The data controller is Stonebridge Wellness Ltd, registered in England and Wales, with its registered office at 14 Holborn Viaduct, London EC1A 2AT, United Kingdom (Company No. 08947263 / VAT GB284736291). You can contact us at info@anklessrearthao.world.

2. What personal data we collect

We may collect the following categories of personal data:

  • Identity data: first name, last name.
  • Contact data: email address, telephone number, postal address.
  • Order data: products ordered, price paid, order reference.
  • Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, platform, and other technology on the devices you use to access this website.
  • Usage data: information about how you use our website and services.
  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
  • Transaction data: details about payments to and from you.

3. How we collect your data

We collect data through:

  • Direct interactions - when you fill in forms, place an order, contact us by email, phone or post, or subscribe to any service.
  • Automated technologies - as you interact with our website we may automatically collect technical and usage data via cookies and similar tracking technologies (see our Cookie Policy).
  • Third parties - analytics providers, advertising networks and payment processors.

4. How we use your data

We will only use your personal data when the law allows us to. Most commonly we use it in the following circumstances:

  • To process and fulfil your order and manage payment (performance of a contract).
  • To respond to your enquiries and provide customer support (legitimate interests / contract).
  • To comply with legal obligations (e.g. tax and accounting records).
  • To send you marketing communications about products and offers where you have consented or where we have a legitimate interest and you have not opted out.
  • To improve our website, products and services through analytics (legitimate interests).
  • To administer and protect our business and this website (legitimate interests).

5. Legal bases for processing (UK GDPR)

  • Contract: processing necessary to fulfil your order.
  • Legal obligation: compliance with applicable law.
  • Legitimate interests: operating and improving our business, fraud prevention, direct marketing to existing customers.
  • Consent: marketing emails and analytics/advertising cookies (you may withdraw consent at any time via our cookie banner or by contacting us).

6. Cookies

We use cookies and similar technologies. Full details are in our Cookie Policy. You can manage your cookie preferences at any time via the cookie banner displayed on your first visit.

7. Sharing your data

We do not sell your personal data. We may share it with:

  • Service providers acting as processors (e.g. payment processors, delivery partners, IT and system administration services, analytics providers).
  • Professional advisers (lawyers, bankers, auditors, insurers) under a duty of confidentiality.
  • Regulators and authorities where required by law.

All third-party service providers are required to take appropriate security measures and may only process your personal data for specified purposes in accordance with our instructions.

8. International transfers

Some of our third-party service providers are based outside the UK. Where we transfer your personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place (e.g. UK International Data Transfer Agreements, EU Standard Contractual Clauses, or adequacy decisions).

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting obligations. Order records are typically retained for 7 years to comply with HMRC requirements. Marketing consent records are retained for the duration of the marketing relationship plus 3 years.

10. Your rights under UK GDPR

You have the right to:

  • Access - request a copy of the personal data we hold about you.
  • Correction - request correction of inaccurate or incomplete data.
  • Erasure - request deletion of your personal data in certain circumstances.
  • Restriction - request that we restrict processing of your data in certain circumstances.
  • Portability - request transfer of your data to you or a third party in a structured, commonly used format.
  • Object - object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent - where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@anklessrearthao.world. We will respond within one month. We may need to verify your identity before processing your request.

11. Right to complain

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at any time:

  • Website: ico.org.uk
  • Helpline: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.

12. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

13. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control those websites and are not responsible for their privacy statements.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

15. Contact

For any questions about this Privacy Policy or your personal data, contact: Stonebridge Wellness Ltd, 14 Holborn Viaduct, London EC1A 2AT · info@anklessrearthao.world.